Privacy Policy

Last updated: May 15, 2026

Our commitment to your privacy
At Searcia, we take your privacy seriously. We collect only what we need, we never sell your data, and we give you full control over your information. This policy explains exactly what we collect and how we use it.

1. Information We Collect

We collect information you provide directly to us when you create an account (name, email address, password), create an agency profile (company name, description, services, location, website), submit reviews or enquiries, or contact us for support. We also automatically collect certain technical information when you use the Platform, including IP address, browser type, pages visited, and time spent on pages. We use cookies and similar tracking technologies to improve your experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Platform; process your account registration and manage your profile; send you important notices about your account or the Platform; respond to your enquiries and support requests; send you marketing communications (only with your consent); detect and prevent fraud and abuse; comply with legal obligations; and analyze usage patterns to improve our services.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating the Platform (such as hosting, email delivery, and payment processing), when required by law or to protect our legal rights, or with your consent. Agency profile information that you choose to make public will be visible to all users of the Platform.

4. Data Storage and Security

Your data is stored securely on servers located in the European Union (Ireland). We use industry-standard encryption and security measures to protect your information. We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at hi@searcia.com.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences. We use analytics cookies to understand how users interact with our Platform. You can control cookie settings through your browser, but disabling certain cookies may affect Platform functionality. We do not use advertising cookies or sell cookie data to advertisers.

6. Your Rights (GDPR)

If you are located in the European Union, you have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data ("right to be forgotten"); restrict or object to certain processing; data portability (receive your data in a machine-readable format); withdraw consent at any time where processing is based on consent. To exercise these rights, contact us at hi@searcia.com.

7. Children's Privacy

Searcia is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies. Agency websites linked from profiles are operated independently of Searcia.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact & Data Controller

Searcia.com is the data controller for personal information collected through the Platform. For privacy-related questions, requests, or concerns, contact our privacy team at hi@searcia.com. We aim to respond to all privacy requests within 30 days.